Each state and territory has a system to receive and respond to reports of possible child care health and safety violations. Below are links to state and territory-specific instructions on how to submit a child complaint, as well as a list of statewide toll-free numbers, regional numbers, and online reporting options (if available) for the agencies designated to receive and investigate reports of suspected child care health and safety violations. Professionals, families, and concerned citizens can use the contact information below to report their concerns.

States and Territories

Alabama | Alaska | American Samoa | Arizona | Arkansas | California | Colorado | Connecticut | Delaware | District of Columbia | FloridaGeorgia | Guam | Hawaii |Idaho |Illinois ||Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Hampshire | New Jersey | New Mexico | New York | North Carolina | North Dakota | Northern Mariana Islands | Ohio | Oklahoma | Oregon | Pennsylvania | Puerto Rico | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virgin Islands |Virginia | Washington | West Virginia | Wisconsin | Wyoming

Note: Click the States and Territories link to return to the top of the States and Territories list.

Alabama
Online InformationHow to File a Child Care Complaint in Alabama
Statewide NumberToll-free 866-528-1694 or 334-242-1425
Email Submissionchildcare.licensing@dhr.alabama.gov

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Alaska
Online InformationHow to File a Child Care Complaint in Alaska
Statewide Number Toll-free 888-268-4632
Email SubmissionCCPO@alaska.gov

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American Samoa
Territorywide Number

American Samoa Child Care Program

684-633-1571

684-633-1572

684-633-1573

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Arizona
Online Information

Arizona Online Reporting Form

Arizona Child Care Complaint Frequently Asked Questions

Statewide Number800-615-9555
Child Care Licensing Phoenix Main Office602-364-2539
Child Care Licensing Tucson Office520-628-6541
Child Care Licensing Flagstaff Office 800-615-8555
Email SubmissionBCCL@azdhs.gov

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Arkansas
Online InformationArkansas Online Complaint Form
Statewide Number501-682-8590

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California
Online InformationHow to File a Child Care Complaint in California
Statewide NumberToll-free 844-538-8766

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Colorado
Online InformationHow to File a Child Care Complaint in Colorado
Statewide Number303-866-5958

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Connecticut
Online InformationHow to File a Child Care Complaint in Connecticut
Statewide NumberToll-free 800-282-6063 or 860-500-4450

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Delaware
Online InformationHow to File a Child Care Complaint in Delaware
Statewide NumberNo statewide number
Regional NumbersTo file a child care complaint or report a child care health and safety violation, contact your regional licensing office.
Kent or Sussex Counties302-739-5487
New Castle County302-892-5800

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District of Columbia
Online InformationHow to File a Child Care Complaint in D.C.
Statewide Number202-727-2993
Email SubmissionOSSE.ChildcareComplaints@dc.gov

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Florida
Online InformationFlorida: How to File a Child Care Complaint and Online Complaint Form
Statewide NumberNo statewide number. Please contact your appropriate regional office.

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Georgia
Online InformationHow to File a Child Care Complaint in Georgia
Statewide Number404-657-5562 or 404-656-5957

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Guam
Online InformationHow to File a Child Care Complaint in Guam
Territorywide Number671-735-7344

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Hawaii
Online InformationHow to File a Child Care Complaint in Hawaii
Statewide NumberNo statewide number.
Regional NumbersPlease contact your regional licensing unit to make a complaint in Hawaii.

East Hawaii

Hilo

808-981-7290
Kauai808-241-3679

Maui

Lanai & Molokai

808-243-5866

Oahu Unit 1

East

808-587-5266

Oahu Unit 2

West

808-675-0470

West Hawaii

Kailua-Kona

808-327-4755

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Idaho
Online InformationHow to File a Child Care Complaint in Idaho
Statewide NumberToll-free 800-926-2588 or 2-1-1 (in-state)
Email Submissioncareline@dhw.idaho.gov

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Illinois
Online InformationHow to File a Child Care Complaint in Illinois
Statewide NumberToll-free 877-746-0829 (in-state) 

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Indiana
Online InformationHow to File a Child Care Complaint in Indiana
Statewide NumberCall Brighter Futures at 800-299-1627 or the Office of Early Childhood and Out-of-School Learning at 877-511-1144.
Email Submissionoecoslproviderinquiry@fssa.in.gov

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Iowa
Online Information
Iowa: How to File A Child Care Complaint
Statewide Number844-786-1296

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Kentucky
Online Information
Kentucky: How to File a Child Care Complaint
Statewide Number502-564-7962
Email SubmissionCHFSOIGRCCCallCenter@ky.gov

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Louisiana
Online InformationHow to File a Child Care Complaint in Louisiana
Statewide Number225-342-9905
Email SubmissionLDELicensing@la.gov

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Maine
Online InformationHow to File a Child Care Complaint in Maine
Statewide Number207-287-5020

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Maryland
Online InformationHow to File a Child Care Complaint in Maryland
Regional NumbersTo file a child care complaint or report a child care health and safety violation, contact your regional licensing office.
Allegany, Garrett, and Washington Counties301-791-4585
Anne Arundel County410-573-9522
Baltimore City410-764-4358
Baltimore County410-583-6200
Calvert, Charles, and St. Mary’s Counties301-475-3770
Caroline, Dorchester, Kent, Queen Anne's, and Talbot410-819-5801
Carroll County410-549-6489
Cecil and Harford Counties410-569-2879
Frederick County301-696-9766
Howard County410-750-8771
Montgomery County240-314-1400
Prince George’s County301-333-6940
Somerset, Wicomico, and Worcester Counties410-713-3430

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Massachusetts
Online InformationHow to File a Child Care Complaint in Massachusetts
Statewide NumberNo statewide number.
Regional NumbersTo file a child care complaint or report a child care health and safety violation, contact your regional licensing office.

Cape and Southeast Region

Barnstable, Bristol, Dukes, Nantucket, Norfolk, and Plymouth Counties

508-828-5025

Central Region

Worcester County

508-798-5180
Metro Boston617-472-2881

Northeast Region

Essex and Middlesex Counties

978-681-9684
Western Region413-788-8401

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Michigan
Online InformationHow to File a Child Care Complaint in Michigan
Statewide Number866-856-0126

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Minnesota
Online InformationHow to File a Child Care Complaint in Minnesota
Statewide Number651-431-6500
Certified and Licensed Child Care Centers651-431-6600
Licensed Family Child CareTo report concerns about a licensed family child care program, contact your local county or tribal licensing agency.

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Mississippi
Online InformationMississippi: How to File a Child Care Complaint and Online Complaint Form
Statewide Number866-489-8734
Email SubmissionCC.ComplaintUnit@msdh.ms.gov

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Missouri
Online InformationHow to File a Child Care Complaint in Missouri

Statewide Number

 

573-751-2450 (Select Option 2)

Central office accepts reports from all regions.

Regional NumbersYou may also contact your regional licensing office.

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Montana
Online InformationHow to File a Child Care Complaint in Montana
Statewide Number406-444-2012

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Nevada
Online Information

How to File a Child Care Complaint in Nevada

Nevada Online Complaint Form

Statewide Number

702-486-3822

775-337-4470 (Washoe County Only)

Email Submissionchildcare@washoecounty.gov (Washoe County Only)

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New Hampshire
Online InformationHow to File a Child Care Complaint in New Hampshire
Statewide Number

603-271-9025

Toll free: 800-852-3345, ext. 9025

Email SubmissionCCLUoffice@dhhs.nh.gov

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New Jersey
Online InformationHow to File a Child Care Complaint in New Jersey
Statewide NumberNew Jersey Office of Licensing: 877-667-9845

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New Mexico
Online InformationHow to File a Child Care Complaint in New Mexico
Statewide Number888-351-0037
Email SubmissionChildCare.Complaint@ececd.nm.gov

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New York
Online InformationHow to File a Child Care Complaint in New York
Statewide NumberToll-free 800-732-5207 or 3-1-1 (for the 5 Boroughs of NYC)

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North Carolina
Online InformationHow to File a Child Care Complaint in North Carolina
Statewide NumberToll-free 800-859-0829 (in-state only) or 919-814-6300

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North Dakota
Online InformationHow to File a Child Care Complaint in North Dakota
Statewide Number

Toll-free 800-245-3736

To file a child care complaint or report a child care health and safety violation in North Dakota, contact a licensing specialist in your county.

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Ohio
Online InformationHow to File a Child Care Complaint in Ohio
Statewide Number877-302-2347 (Select Option 4)
Email Submissionchildcarepolicy@jfs.ohio.gov

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Oklahoma
Online InformationHow to File a Child Care Complaint in Oklahoma
Statewide NumberToll-free 844-834-8314 or 405-521-3561
Report Child Abuse and Neglect800-522-3511
Report Human Trafficking855-617-2288

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Oregon
Online InformationOregon: How to File a Child Care Complaint and Online Complaint Form
Statewide NumberToll-free 800-556-6616

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Pennsylvania
Online InformationPA Online Child Care Complaint Form
Regional NumbersTo file a child care complaint or report a child care health and safety violation in Pennsylvania, contact your regional licensing office or submit online using PA’s Online Child Care Complaint Form.

Central

Adams, Centre, Clinton, Cumberland, Dauphin, Juniata, Lancaster, Lebanon, Lycoming, Mifflin, Northumberland, Perry, Snyder, Tioga, Union, and York

Toll-free 800-222-2117

Northeast

Berks, Bradford, Carbon, Columbia, Lackawanna, Lehigh, Luzerne, Monroe, Montour, Northampton, Pike, Schuylkill, Sullivan, Susquehanna, Wayne, and Wyoming

Toll-free 800-222-2108

Southeast

Bucks, Chester, Delaware, Montgomery, and Philadelphia

Toll-free 800-346-2929

Western

Allegheny, Armstrong, Beaver, Bedford, Blair, Butler, Cambria, Cameron, Clarion, Clearfield, Crawford, Elk, Erie, Fayette, Forest, Franklin, Fulton, Greene, Huntingdon, Indiana, Jefferson, Lawrence, McKean, Mercer, Potter, Somerset, Venango, Warren, Washington, and Westmoreland

Toll-free 800-222-2149

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Puerto Rico
Online InformationHow to File a Child Care Complaint (in Spanish)
Territorywide Number787-294-4900 ext. 2331 or 2329
Regional NumbersTo file a child care complaint or report a child care health and safety violation, contact your regional licensing office.
Aguadilla787-891-5570
Arecibo787-878-2006
Bayamón787-269-2485
Carolina787-762-3070
Caguas787-743-5996
Guayama787-864-4373
Humacao787-850-7120
Mayagüez787-832-6035
Ponce787-984-0403
San Juan787-722-2361

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South Carolina
Online InformationHow to File a Child Care Complaint in South Carolina
Statewide NumberNo statewide number.
Regional NumbersTo file a child care complaint or report a child care health and safety violation, contact your regional licensing office.

Region 1

Abbeville, Anderson, Cherokee, Counties Greenville, Greenwood, Laurens, Newberry Oconee, Pickens, and Spartanburg

Toll-free 800-637-8550

Region 2

Aiken, Bamberg, Barnwell, Chester, Counties Edgefield, Fairfield, Kershaw, Lancaster, Lexington,  McCormick, Richland, Saluda, Union, and York

Toll-free 888-202-1469

Region 3

Allendale, Beaufort, Berkeley, Calhoun, Charleston Colleton, Counties, Dorchester, Hampton, Jasper, and Orangeburg

Toll-free 800-260-0211

Region 4

Chesterfield, Clarendon, Counties Darlington, Dillon, Florence, Georgetown, Horry, Lee, Marion, Marlboro, Sumter, and Williamsburg

Toll-free 800-464-9138

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Tennessee
Online InformationHow to File a Child Care Complaint in Tennessee
Statewide NumberToll-free 800-462-8261
Email SubmissionChildCareHotline.DHS@tn.gov

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Texas
Online InformationHow to File a Child Care Complaint in Texas
Statewide NumberToll-free 800-252-5400

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Utah
Online InformationHow to File a Child Care Complaint in Utah
Statewide Number801-707-4188

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Vermont
Online InformationHow to File a Child Care Complaint in Vermont
Statewide NumberToll-free 800-649-2642
Email Submissionahs.dcfcddchildcarelicensing@vermont.gov

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Virginia
Online InformationHow to File a Child Care Complaint in Virginia
Statewide NumberToll-free 800-543-7545

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Virgin Islands
Online InformationHow to File a Child Care Complaint in the Virgin Islands
Territorywide Number

Island-wide: 340-774-0930 ext. 4109

St. Thomas/St. John District: 340-774-0930 ext. 4181

St. Croix District: 340-772-7147

Email Submissionconsumeraffairs@dhs.vi.gov

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Washington
Online InformationHow to File a Child Care Complaint in Washington
Statewide NumberToll-free 866-363-4276

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West Virginia
Statewide Number304-352-4431
Email SubmissionECEComplaints@wv.gov

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Wisconsin
Online InformationHow to File a Child Care Complaint in Wisconsin
Statewide NumberNo statewide number.
Regional NumbersTo file a child care complaint or report a child care health and safety violation, contact your regional licensing office.

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Wyoming
Online InformationHow to File a Child Care Complaint in Wyoming
Statewide NumberNo statewide number. Report complaints to your local licensing office.

 

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